The ChallengeAs aSenior Principal UX Designer, you will lead and shape complex projects while ensuring consistency, quality, and efficiency in our product design processes. You will collaborate with cross-functional teams to deliver lovable user experiences and mentor those around you.Your MissionInform the product roadmaps, shape project goals, and help define user outcomes aligning with a greater UX vision.Deliver solutions that have a broader impact outside your current product area.Look for opportunities in and outside of the product to help customers.Ensure your cross-functional team delivers a consistent, thoughtful, and thorough user experience with all the work they release.Recruit and interview candidates.Help assess the team's health.Continually mentor your design team to discuss, collaborate, and define patterns and research practices.Continually contribute to research and analytics best practices and processes.Actively mentor individuals internally and externally to your team to create lovable products.Demonstrate a sense of ownership and accountability for the team's work and outcomes.Craft thoughtful UX writing to support your design solutions.Plan for product area improvements to help our customers accomplish their goals as efficiently and effectively as possible.Meet with customers weekly to know and represent them in the SDLC process.Conduct independent research to understand customer needs and de-risk assumptions. Define your problem space through continuous discovery and exploration, crafting a deep understanding of customer and business needs in your domain. Create Eng-ready design deliverables using a component library or existing content so sprint counterparts can execute features every three weeks. Oversee sprint deliverables so that the intended customer's experience is protected. Advocate and evangelize UX processes across stakeholder touchpoints. Be the primary advocate for the user across the entire product experience helping others understand the customer's voice. Report on product area findings and recommendations to your cross-functional and design teams.You AreMinimum of 8 years of experience in UX/UI design, with at least 3 years of experience creating B2B products. You have a learning mindset. You are intellectually curious with a desire to learn and grow.You have mastered qualitative and quantitative collection activities and enjoy sharing your knowledge with other designers.You are passionate about re-imagining an existing product but have also mastered strategic partnership.You have experience with content strategy and platform designYou can energize those around you to take calculated risks that help customers.You lead by example.You can share a proven aptitude for UX design and strategy.You are willing to work in collaborative teams to solve problems. You're a clear, concise, and persuasive communicator.You have experience building SaaS products. You have a high degree of visual polish in your UI design and an understanding of communicating detailed interactions with engineers. Have a learning mindset. You are intellectually curious with a desire to learn and grow your communities continuously. You have experience working in an agile software development environment.You are loyal to customers and your craft, needing to be involved in customer product decisions from concept to completion. You are driven by understanding user behavior and have experience designing complex experiences.You have exacting standards and constantly upgrade your understanding of design thinking and UX best practices.You have experience working within WCAG 2.1 AA standards. You are passionate about solving problems, innovation, and removing friction from users' experiences. You are resilient. You can manage multiple input points, meet varying deadlines, be realistic about project releases, and know where to put your efforts.
