Senior Manager Business Operations & Technology Planning(Remote) Location Remote in Washington, DC : HOW MIGHT YOU DEFY IMAGINATION? If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It's time for a career you can be proud of.
Sr Manager Patient Access & Reimbursement Business Operations & Technology Planning
Live What you will do Let's do this. Let's change the world! In this vital role the Sr Manager Patient Access & Reimbursement Business Operation & Technology Planning is part of the Specialty Pharmacy Benefit Team and reports to the Executive Director of Patient Access Reimbursement. This role is responsible for organizing, planning and coordinating the design and implementation of new patient support services and ongoing optimization of existing services. This individual will ensure that program operations are aligned with the business objective and deliver the optimal patient/customer and agent experience.
Key Responsibilities: Collaborate with PAR Channel and Capability counterparts to document business objectives and requirements Identify reporting and analytics needs with new programs and program changes Identify opportunities to improve efficiency and/or patient/customer/agent experience Work with PAR ET&I and DTI counterparts to translate business requirements into technical requirements Support the business activities to complete the features and provide input on the user stories Manage the PSP technology roadmap, prioritization and backlog Work with Business Owner (Capability Directors) and Business Process Owners (Capability Leads) to identify and assess risks and dependencies for CAPS portal and other system changes Lead business UAT and sign-off With PM support, manage overall PSP project plan ensuring alignment across all stakeholders for planned changes and updates (PAR, CDNA, DTI, Training, Field Sales, Brand, GCC) Partner with legal, regulatory, safety and compliance to review and approve new Patient Support Programs and approve any related promotional materials Establish and maintain relationships with cross-functional partners including but not limited to: Value & Access, Marketing, Sales, Legal, Regulatory, Compliance, Data & Analytics Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The strategic professional we seek is a collaborative partner with these qualifications.
Basic Qualifications: Doctorate degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
Or Master's degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
Or Bachelor's degree and 6 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
Or Associate's Degree and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
Or High school diploma / GED and 12 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
Preferred Qualifications: 3+ years of experience in the pharmaceutical or healthcare industries with experience in patient support, market access, marketing or related commercial function Strong project management skills - proven ability to manage multiple projects simultaneously in a highly matrixed environment. Solution oriented with strong understanding of omni-channel platforms, CRM solutions, business intelligence environments, solution design, and development Working knowledge of the compliance and regulatory environment for manufacturers in the pharmaceutical space Excellent verbal and written communication skills Strong interpersonal skills, negotiation skills, active listening, and relationship management skills Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.
The annual base salary range for this opportunity in the U.S. is $142,961-$173-197. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us.
careers.amgen.com Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
