Role ObjectiveThe Sales Associate works to achieve store sales goals by setting the standard of the Alo experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.Key Job ResponsibilitiesImpacts the business and store environment in a positive manner aligning with store leadership and company goals. Drive and exceed sales goals by leading Alo’s initiatives, while optimizing productivity and efficiencyEnsure engagement with customers and provide a friendly and easy to shop environmentContinue to build the client relationship daily with our customersIn partnership with the leadership team, Analyze reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunitiesEnsure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floorConfidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and detailsLeverages company tools, incentives, and strategies to support meeting store goalResolve client needs quickly & effectively ensuring customer satisfactionEducates guests and staff on our product, community and cultureUnderstand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store LeadershipAssists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellenceEnsure all front and back of house procedures are executed in accordance to the company Policy & ProcedureSupport other areas of the business, including Sales and Cashier, as neededSales Associate QualificationsPreferred 1+ years prior work experience in a client-centric, sales environmentPassion for customer service and delivering exceptional experiencesHigh energy, upbeat and enthusiastic with the ability to integrate fun and workSelf-motivated with a desire to achieve results and excel individually, and as a teamFosters genuine connection through empathy, compassion, integrity and building trusting relationshipsSales Associate SchedulePart-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 -40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.JUST SOME OF THE PERKSGenerous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructorsCompetitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)Monthly Store IncentivesClothing AllowanceFree yoga classes at any of our SanctuariesThe Company’s Associate base pay ranges from $16.00 - $18.00/CAD hour in Edmonton, AB. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.#LI-JJ1#LI-2#li-onsite
