Description
The Selling Partner Trust and Risk team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems.
The Selling Partner Trust and Risk team designs and implements policies, tools and technology innovations to protect customers. We are looking for a Risk Manager to manage critical and high impact projects. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon's catalog and product listings ecosystem.
Key job responsibilities
Conduct initial investigations to assess the abuse and large scale investigations to derive insights about tactics used to conduct abuse on our stores
Complete risk analyses on Selling partner populations using big data
Write deep dive documents summarizing investigations and proposing solutions
Own projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with external teams.
Support teams in responding to, investigating and managing incidents and escalations around different types of abuse.
Use high-level judgment to own our most complex enforcement decisions.
Identify gaps and risks in Amazon's current mechanisms and policies and recommend solutions to product/policy owning teams.
Effectively prioritize opportunities in an ambiguous environment
Monitor media and global events to develop awareness of trends in ecommerce
About the team
Our team is comprised of experts in the risk domains like fraud, cybersecurity, data security, internal risk, threat intelligence, regulatory compliance etc. with data analysis and/or technical skills. We complement specialized industry skills with broad risk experiences gathered through years of experience to deliver results – we wear a lot of hats and do things ourselves whenever possible. We speak 7 languages, write code in 3 (mostly self taught, on the job), and celebrate learning and taking risks. We make mistakes, learn from them, and support each other.
Our work is to solve hard puzzles – typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.
We are open to hiring candidates to work out of one of the following locations:
Tempe, AZ, USA
Basic Qualifications
`Bachelor's degree
-2-5 years of relevant experience with any of the following: program/project management, risk management, financial institutions/auditing, etc.
-Exceptional written communication skills: able to write, clearly and succinctly
-Exceptional ownership and bias for action: willing to move quickly and decisively
-Strong critical thinker with the vision to work both tactically and strategically
-Proven analytical thinking with a natural tendency to use data in decision-making and prioritization
-High level of integrity and discretion to handle confidential information
-Excellent collaboration skills
-Proficiency in Microsoft Excel
Preferred Qualifications
-Experience working in risk, fraud, compliance, or e-commerce organizations
-Strong enthusiasm to provide superb customer service to executive leadership and other key stakeholders
-Proven ability to bring clarity to ambiguous situation
-Proficiency in SQL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
