Remote Live Chat Specialist

Job Description:

Magic Leap is seeking a Remote Live Chat Specialist to join our team in Philadelphia, Pennsylvania. This is a part-time entry-level position perfect for individuals who are adaptable, motivated, and ready to bring their innovative ideas to the table. As a Remote Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions.

Responsibilities:1. Engage with customers in real-time through live chat to provide assistance, answer questions, and ensure a positive customer experience.2. Troubleshoot technical issues and provide solutions to customers in a timely and efficient manner.3. Collaborate with team members to continuously improve the live chat process and enhance customer satisfaction.4. Maintain accurate records of all interactions with customers and follow up as needed.5. Stay up-to-date on product knowledge to effectively address customer inquiries.

Requirements:1. Excellent written communication skills2. Strong problem-solving abilities3. Ability to work independently and as part of a team4. High school diploma or equivalent5. Adaptable and motivated with a passion for customer service6. Experience in customer service or a related field is a plus but not required

Benefits:- Free food- Parental leave- Company transportation

Working Environment:As a Remote Live Chat Specialist at Magic Leap, you will be part of a team that leads the industry through cutting-edge ideas and solutions. You will have the opportunity to work in a dynamic and collaborative environment where your ideas and contributions are valued.

Deadline to Apply: May 17, 2024

Equal Opportunity Statement:Magic Leap is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.