Remote Customer Support Representative

Job Description:

Sealed Air is seeking a Remote Customer Support Representative to join our team in San Antonio, Texas. As an Associate Level position, the ideal candidate will have at least 3 years of experience in customer support or a related field. We are looking for someone who is adaptable and driven, with excellent presentation skills and a keen attention to detail.

Responsibilities:1. Provide exceptional customer support via phone, email, and chat2. Troubleshoot and resolve customer issues in a timely and efficient manner3. Communicate with customers to ensure their satisfaction with our products and services4. Work closely with other team members to maintain a high level of customer service5. Document customer interactions and update customer profiles in the system6. Collaborate with other departments to address customer needs and concerns7. Stay up-to-date on product information and industry trends to better assist customers

Requirements:1. At least 3 years of experience in customer support or a related field2. Strong communication and interpersonal skills3. Ability to work independently and as part of a team4. Proficiency in Microsoft Office and CRM software5. Flexible schedule and willingness to work weekends or evenings as needed

Benefits:1. Remote work flexibility2. Disability insurance3. Paid Time Off (PTO)

Working Environment:At Sealed Air, we value strong connections and treat our colleagues like an extended family. We believe in fostering a supportive and inclusive work environment where everyone feels valued and respected.

Deadline to Apply: May 22, 2024

Equal Opportunity Statement:Sealed Air is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified individuals are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.