Remote Customer Service Officer

Job Description:

We are looking for a Remote Customer Service Officer to join our team at Kroger in Indianapolis, Indiana. This part-time position at the Associate Level requires at least 4 years of experience in customer service. The ideal candidate will be independent, reliable, and possess strong strategic planning and project management skills.

Responsibilities:- Provide exceptional customer service and support through various communication channels such as phone, email, and chat.- Handle customer inquiries, resolve complaints, and provide product information.- Process orders, returns, and exchanges efficiently and accurately.- Collaborate with other team members to ensure a seamless customer experience.- Assist with other administrative tasks as needed.

Requirements:- Bachelor's degree or equivalent experience preferred.- 4+ years of experience in customer service.- Strong communication and interpersonal skills.- Ability to work independently and remotely.- Strategic planning and project management skills.- Proficient in Microsoft Office Suite.

Benefits:- Paid sick leave.- Dental insurance.- Relocation allowance.

Working Environment:At Kroger, we value building strong connections and treating our colleagues like an extended family. We believe in creating a supportive and inclusive work environment where everyone can thrive.

Deadline to Apply: May 17, 2024

Equal Opportunity Statement:Kroger is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing a supportive and inclusive environment for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.