Remote Client Relations Representative

Job Description:

We are seeking a Remote Client Relations Representative to join our team at Laboratory Corp. of America in San Antonio, Texas. As an Associate Level team member, you will be responsible for providing excellent customer service to clients remotely. This part-time position requires a motivated and independent individual who possesses strong communication skills and attention to detail.

Responsibilities:- Communicate with clients via phone, email, and other channels to address inquiries and resolve issues- Maintain client relationships by providing ongoing support and guidance- Process client orders and ensure accurate and timely delivery of services- Collaborate with internal teams to ensure client needs are met efficiently- Keep detailed records of client interactions and transactions- Stay informed about company products and services to effectively answer client questions- Continuously assess and improve client satisfaction levels

Requirements:- Minimum of 3 years of experience in a client relations or customer service role- Excellent communication skills, both written and verbal- Strong interpersonal skills and the ability to build rapport with clients- Ability to work independently and prioritize tasks effectively- Adaptability to changing processes and procedures- Attention to detail and accuracy in all work- Proficiency in Microsoft Office suite and CRM software

Benefits:- Free accommodation for remote work- Life insurance coverage- Retirement plan options

Working Environment:At Laboratory Corp. of America, we pride ourselves on aligning our work with a greater purpose. As a Remote Client Relations Representative, you will be contributing to a meaningful mission of providing top-quality laboratory services to our clients. We offer a supportive and collaborative work environment where your efforts make a real impact.

Deadline to Apply: May 22, 2024

Equal Opportunity Statement:Laboratory Corp. of America is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.