Remote Account Support Manager

Job Description:

Massachusetts Mutual Life Insurance is seeking a Remote Account Support Manager to join our team in San Diego, California. This is a part-time position suitable for individuals with 6 years of experience in account management or related fields. The ideal candidate will possess a driven and energetic personality, along with strong people management and leadership skills.

Responsibilities:- Manage a portfolio of client accounts remotely, ensuring customer satisfaction and retention- Provide support to clients regarding insurance products and services- Collaborate with internal teams to address client needs and concerns- Develop and maintain strong relationships with clients to drive business growth- Analyze client data and trends to identify opportunities for upselling or cross-selling- Implement strategies to achieve sales targets and KPIs set by the company- Lead and mentor a team of account support representatives- Stay updated on industry trends and best practices to continuously improve service delivery- Participate in corporate social responsibility initiatives to give back to the community

Requirements:- 6 years of experience in account management or a related field- Proven track record of meeting and exceeding sales targets- Excellent communication and interpersonal skills- Strong organizational and time management abilities- Ability to work independently and as part of a team- Proficiency in Microsoft Office Suite and CRM software- Bachelor's degree in Business Administration or a related field (preferred)- Previous experience in the insurance industry (preferred)

Benefits:- Gym membership- Life insurance- Joining bonus- Opportunities to participate in corporate social responsibility initiatives

Equal Opportunity Statement:Massachusetts Mutual Life Insurance is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

Deadline to apply: May 14, 2024

Join our team and make a positive impact on the lives of our clients and community!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.