PURPOSE:
Serves as front desk liaison between the assembly department and the series parts quality team to resolve daily issues. In addition, the QSB works in conjunction with the QSP (Quality Specialist Product) to be a liaison between suppliers and various departments.
RESPONSIBILITIES: Small team of 6 people and supporting both Hall 50 and Hall 52 in every commodity. This position could take them anywhere in the plant. With a small team, the volume of calls they will receive in an evening could be very high. This person could be going to the floor and get a call regarding containment in another area of the plant. This job contains a lot of walking (could be up to a few miles each night). Ensures robust containment for all supplier non-conforming material found by internal sensors such as QZ Audit, Water Test, QI, Road Test, and Section Audit. Adheres to timely disposition of material from RED tables within agreed limits for supplier related non-conforming material. Manages QA creation / approval and closure for all supplier non-conforming material issues in SAP. Raises complaint reports to include allocation of appropriate PPM / Costs / 8D's. Provides front desk support for all deviation / line trial activity. Manages LV for all RK 0 – IDF/QMD. Supports QSP LV for all RK1 / RK2 PQM issues with containment information. Ensures inventory control of responsible locations. Supports Schale 2 Working Structure (Zone/Band Support). Conducts training to production employees based on company standards. Monitors PCSQ (Production data / dashboard) and supports the handshake process to include the One Line Parts List allocation. Ensures utilization of internal support functions to aid with Level 0 analysis, such as Metrology, Laboratory and Total Vehicle Analysis (CAMS). QUALIFICATIONS: Associate of Science degree in engineering or related field and/or two (2) years' professional experience in process quality or quality systems.
Previous manufacturing experience with specific area related (external, internal, power train) parts at supplier (preferred). Certified Quality Technician (CQT) (preferred)2+ years professional experience in process quality or quality systems. Previous supplier experience would be needed from automotive background. Preferably supplier quality experience. Sometimes logistics type experience can translate but must have quality containment experience. Will need to learn all internal protocols and processes. Need to already be familiar with quality tools. This person must be very autonomous and have the ability to take initiative on their own. REQUIRED SKILLS: Working knowledge of NCM process and material management. Experience / knowledge of plant operations. Knowledge of QSP quality processes and responsibilities. 1-3 years experience with Microsoft Office (i.e. Word, Access, Excel, PowerPoint etc.) Communication skills - interpersonal, presentation, and written influencing and negotiation skills. Problem solving skills and abilities. Resource planning PHYSICAL REQUIREMENTS: Work is normally performed in an office, laboratory, manufacturing floor, or machine shop setting where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting up to 25 lbs. Must be able to understand and comply with all relevant safety practices. FLSA STATUS/WORKING SCHEDULE : Location: Spartanburg, SC 90% Spartanburg Plant 10% supplier site No work from home allowed Schedule: B-shift – 4 x10 model (Sunday-Wednesday or Tuesday-Friday) or split up during the week. The time is from 8:00pm-6:00am (could starts as early as 7 AM depending on shift coverage) – working 10 hours. Assignment Start: ASAP. DISCLAIMER: This job description is a high-level overview of general expectations of this position. It is not intended to list every responsibility of the position, nor does it represent an employment contract of any kind. SWJ TECHNOLOGY and all of its subsidiaries (i.e., NGE EQUIPMENT and ProjectOne US) are Equal Opportunity Employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, disability status, protected veteran status, or any other characteristic protected by law.
SWJ TECHNOLOGY and all of its subsidiaries (i.e., NGE EQUIPMENT and ProjectOne US) are Equal Opportunity Employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, disability status, protected veteran status, or any other characteristic protected by law.
