About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere-from the office to special occasions (and everywhere in between).
Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?
Position Overview:
Responsibilities will include: Providing exceptional client services, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).
Primary Responsibilities/Accountabilities:Embraces our values & sets an example through his/her behaviorsResponsible for compliance with all ANN INC. practices and proceduresAdditional responsibilities as assigned by the Store Manager or Co-ManagerSales Lead Responsibilities
In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting the Store Manager and CO-Manager in overseeing the operational functioning of the store including, but not limited to:
Supporting the business strategy & adjusting to effectively reach goalsDriving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities - Assuming the MOD role when Store Manager/Co-Manager is not on the floorUtilizing tools to ensure a client-focused team environmentDriving volume & anticipating clients' needs while communicating store metrics & individual performance to motivate associatesCoaching Associates "in the moment" on client interactions & performance to maximize productivity & capture client opportunitiesPossessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening/closing registries, opening checkli9sts, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipmentAssuming PIN and signature privileges for register functions requiring approvalUtilizing reports to make effective merchandising decisions & style the store in Division standardsLeveraging tools, assessing and taking action to drive operational excellence through Stanard Operating Procedures (SOP's)Ensure optimal coverage and productivity in all areas of the store through scheduling appropriatelyComplete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelinesReports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the businessEmbraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelinesTreats others fairly and with respect, valuing differencesPosition Requirements:
Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operationsStore Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlinesMerchandising: Knowledge of visual standards and techniques, and ability toimplement and maintain with ANN INC.'s guidelinesAccuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt dataCommunication: Communicates effectively with Clients, Members of Management, Buyisness Partners, and Store AssociatesSchedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shiftsPhysical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and officeEducational Requirements and Experience:
Minimum Requirements: High School Diploma or GEDMinimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higherPart-time or full-time managerial experience preferred
Location:Store 1150-Shops At Pembroke Gardens-ANN-Pembroke Pines, FL 33027
Position Type:Regular/Part time
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
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