OverviewWe are looking for a Program Manager, Executive Customer Programs to join our team and help us continue delivering, evolving, and growing our world-class program. This is a multi-faceted role, where you will partner with multiple stakeholders from within the company spanning our executive team as well as partners in sales, marketing, product, and engineering. You will be responsible for orchestrating world-class customer meetings and hosting exclusive thought leadership events while also executing day-to-day operations. This position is an individual contributor reporting to the Head of Global Executive Customer Programs.ResponsibilitiesStrategizing and orchestrating customer meetings in close collaboration with other teams, therefore impacting the sales pipeline and directly contributing to Verkada's financial success.Guiding and adapting content that will ensure high impact meetings and events.Defining and driving strategic projects. Contributing to making this the best Executive Briefing Program in the world.Hosting through leadership and innovation events, promoting Verkada with external thought leaders and decision makers.Managing facility operations in partnership with workplace services as well as security, and performing important everyday administrative duties.Serving as a highly visible Verkada and Verkada EBC ambassador.QualificationsProven ability to effectively manage very demanding workload while achieving strong results.Exceptional ability to execute, collaborate, work cross functionally and multi-task in a fast-paced, high stakes environment.Stellar interpersonal skills; ability to work effectively with anyone regardless of seniority (including c-level executives from leading organizations), role, industry, country, or any other dimension.Very strong verbal, written, and presentation creation skills. Strong analytical and problem-solving skills. Ability to think strategically while also executing programmatically. Very strong planning skills.Positive attitude with strong ability to navigate through any challenges. Deep commitment to team, organization, and program. Ability to work occasional evenings for thought leadership events required.Growth mindset with a strong ability to embrace and leverage feedback.3+ years of related experience - preferably customer facingBA/BS degree or equivalent work experience.Proficient verbal and written communication skills.
