Please include a cover letter by attaching it as the first page of your resume, address your specific interest in the position and DPSS, and outline the skills that directly relate to this position.
If selected to move forward in the process, you may be contacted through email by Spark Hire (video interview vendor) and may submit a video presentation answering pre-screening questions at no cost to you.
**You must pass a comprehensive public safety background investigation and drug screening**
The Division of Public Safety and Security (DPSS) leads all public safety functions within the university, including police, security, and emergency management, and offers an integrated approach to safety and security, operating 24 hours a day, seven days a week, 365 days a year. DPSS combines Ann Arbor, Dearborn, and Flint operations to provide students, visitors, faculty, and staff with a safe and secure environment. Through our partnerships across the university and local, state, and federal law enforcement agencies, we use a blended service model to meet the needs of our community and exceed expectations.
We employ those who actively embrace and uphold our values of respecting differences, promoting equitable practices, and fostering intentional inclusion. This means creating an environment where everyone in our community feels valued, welcomed, and safe. We prize proactive engagement with our community and provide compassionate and professional service to enhance the quality of life for all.
The Department of Technology Services oversees physical security and public safety technology across the University. Reporting to the Manager of Physical Security Technology Systems, you will be part of a team whose primary responsibility is maintaining the University of Michigan Division of Public Safety and Security (DPSS) Access Control, Video Management Systems, and other Public Safety technologies.
All Tiers Work with U-M Health Information Technology and Services (HITS) and U-M Information Technology Services (ITS) to coordinate administration and maintenance of the security systems servers, security hardware inventory, software, and peripherals. Test and Commission systems at completion of construction. Provide occasional on-call support through a remote connection. May work an occasional night, evening or weekend to perform critical functions or systems maintenance, or support special events. Ensure security systems standards are met. Tier I Responsible for the programming, installation, or configuration of the access control and video management applications including door configurations, clearance assignments, system events, field hardware configurations, server management, and other system components as needed. Liaison and coordinate with UM units, external vendors, software manufacturers, Architects and Engineers regarding security systems design, use, and administration. Partner with campus and hospital maintenance and construction units to maintain and oversee repair of field hardware components of the security systems. Participate in the design and review of security systems for new or renovated construction projects. Attend training to maintain proficiencies and professional certifications. Training may require travel out of state
Tier II Possess an in-depth understanding of access control and video management applications Responsible for managing the University's access control system and related electronic security programs such as surveillance systems and security alarm systems. Responsible for accessing possible enhancements and involved in more advanced management duties. Develop, plan, implement and administer the installation, operation, and maintenance of software and hardware of these systems, and integration with other systems. Responsible for advanced administration of infrastructure. Ensure that systems are implemented in compliance with specifications. Involved with advanced topics such as upgrade planning. Tier I Associate degree in computer science, a related field, or an equivalent combination of education and relevant experience is necessary. Ability and flexibility to be trained in the responsibilities of a Tier II.
Tier II Required qualifications of Tier I. Knowledge of the Software House CCure 9000 Access Control software application and/or the Genetec Security Center Video Management System or equivalent enterprise-wide application. Understanding of electronic access control, alarm systems, and lock hardware. Knowledge of network layer communication. Knowledge of data networking configurations, security methods, and standards.
All members of the DPSS team are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. As such, you are required to report any Clery reportable offenses that come to your attention. DPSS employees must also complete the Clery Compliance training within 14 days of employment and annually thereafter.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.
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