Patient Coordinator

Who are we?Avance Care is in the business of improving the standard of healthcare. By offering specialized, accessible, cost-effective healthcare services, we keep our patients at the center!Why us?Enjoy the perks of a provider-owned practice with the support of a large healthcare management company.We offer a comprehensive benefits package available on the first of the month following 30 days of employment.Our company-wide growth means consistent opportunities for advancement.Core ResponsibilitiesMeet, greet, and assist patients promptly, efficiently, and in a professional mannerSet up new patients and update current patients' information in the EMR systemSchedule and reschedule appointments, as well as coordinate walk-in patientsAnswer phone calls promptly and relay messages when necessaryMaintain the front desk and reception area in an organized, orderly fashionCollect co-payments, deductibles, and co-insurancesProcess referrals and provide complete and accurate referral information to our patientsBalance cash register and ensure all credit payments are accurateExplain fees, services, and policiesOther duties as necessaryQualificationsHigh school diploma or equivalent, required1-2 years of Medical Administration experience, preferredAssociates degree, preferredMedical and/or administration certifications, preferredWhat are we looking for?Excellent verbal and written communicationAbility to maintain confidentialityStrong computer skillsStrong attention to detailTeam playerEfficient time management and workload prioritizationStrong multitasking skillsBasic understanding of common medical terminology