Department: Operations
Supervisor: COO
Classification: Full Time, Hourly (Non-Exempt)
Introduction: This position is responsible for assisting various departments in operations on a daily basis.
Essential Duties and Responsibilities: Audit show specials after buying conferences (virtual and in person) for both UniPro and Afflink. Document new processes, procedures and forms documentation in accordance with company documentation development standards. Conduct and attend all relevant meetings associated with job functions. Work cohesively with all departments to ensure detailed and specific processes are documented. Perform all related processes and procedures publication functions as required. Complete all tasks directly and on time. Proofread and edit all documentation at various stages of production. Use internal reporting tools and database to analyze and refine on-time delivery reports for the Transportation department. Weekend availability may be required as needed. Process customer orders via sales team members or customers. Proofread and/or edit orders to ensure accuracy. Respond to general customer inquiries and troubleshoot issues. Process customer credits. Take necessary steps to set up online customers. Process special orders, drop shipments and document accordingly. Place drop ship orders with vendors. Manage all credits on credit memo line issued by drivers via spreadsheet. Maintain back-order screen. Support sales team with their customers during vacation or sick leave. Other duties as assigned. Experience and Qualifications: Associate or Bachelor's Degree in related field preferred. Experience working in a distribution/transportation environment preferred. Position requires a high degree of accuracy, good organizational skills and ability to follow instructions. Knowledge of BFC, AS400 and Forward Thinking. Experience in a DOS based ERP environment preferred. Strong working knowledge in MS Office Suite (Outlook, Word, Excel and PowerPoint). Physical Qualifications: Sit, bend, reach, casual dexterity for document processing and verbal and written communications. Occasional warehouse environment with noise, dust, odors Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Job Posted by ApplicantPro
