Job description:
We are looking for a passionate and resourceful Online Live Chat Associate to join our team at Peter Kiewit Sons' in San Jose, California. As an Entry Level position, no prior experience is required, making this the perfect opportunity for those looking to kickstart their career in customer service and online support.
Responsibilities:- Providing excellent customer service through online live chat support- Assisting customers with inquiries, technical issues, and product information- Resolving customer complaints and escalations in a professional and timely manner- Collaborating with other team members to ensure a seamless customer experience- Utilizing creativity and teamwork to come up with innovative solutions for customer issues- Maintaining a positive and professional attitude at all times
Requirements:- Resourceful and passionate individual who is eager to learn and grow in a fast-paced environment- Strong communication skills and the ability to multitask effectively- Creativity and problem-solving skills to find unique solutions for customer inquiries- Ability to work well in a team and collaborate with colleagues from various departments- Comfortable using technology and online chat platforms- Must be able to work part-time and be flexible with scheduling- High school diploma or equivalent
Benefits:- Gym membership to maintain a healthy work-life balance- Training and professional development opportunities to enhance your skills- Company equipment provided for efficient work from home
Working environment:At Peter Kiewit Sons', we embrace diversity and create an inclusive culture that values and respects all perspectives. We are committed to providing a supportive and inclusive work environment where all employees feel valued and respected.
Equal opportunity statement:Peter Kiewit Sons' is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any such characteristic.
Deadline to apply: June 3, 2024
If you are a motivated individual with a passion for customer service and online support, we would love to hear from you. Join our team at Peter Kiewit Sons' and kickstart your career in a supportive and inclusive environment. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
