Job Description and Duties The Employment Development Department (EDD), Document Management Division is searching for a motivated, skilled, and challenge-seeking individual who enjoys innovation, problem solving, and is interested in working with an exciting team of professionals in a fast-paced environment. Under the close supervision of the Office Services Supervisor II (General), the Office Assistant (General) performs a variety of mail receiving and processing duties in the Document Management Group (DMG). The mail processing activities are for both remittance and non-remittance mail.
The incumbent must be aware of the processing deadlines and will move from one function to another within the DMG in order to expedite the mail receiving, opening and preparation activities, and may assist in other job functions, such as deposit preparation activities. Due to the arrival time of the mail and strict processing time frames the incumbent may be required to work early hours.
Because of fluctuating workload levels and strict processing time frames, the incumbent may be required to work overtime or a fluctuating work schedule.
The incumbent must also have strong organizational and communication abilities (written and verbal) to support the EDD's mission, vision, values, and business priorities. This position is conveniently located near Rancho Cordova while offering free parking and a variety of nearby restaurants.
Note: The position may have an early shift reporting time starting between 5:00am to 7:00am.
Position exists at 9815 Goethe Road, Sacramento, CA 95827 near Bradshaw Road and Hwy 50. You will find additional information about the job in the .
Working Conditions Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.
Special Requirements It is strongly encouraged to apply through your CalCareer Account at . Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:
Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678. Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678. Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Benefits Benefit information can be found on the CalHR website, , and the CalPERS website, .
Statement of Qualifications Requirements A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.
Please complete your response to the prompt below - candidates who do not respond to the specific prompt will not be considered in this position. The SOQ must be typed, Arial font, 12-point size, 1' margins, and no more than one page in length. Describe how your background, experience, and/or training relates to the duty statement and makes you the best candidate for this position. Explain what you think excellent customer service is and give an example when you have provided excellent customer service. Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - A Statement of Qualifications (SOQ) is Required.
Please see "Statement of Qualifications Requirements" section for more information about the SOQ.
