Join GDIT and
be a part of the team of men and women that solve some of the world's most complex technical challenges. The
Navy NCIS
program is searching for a ServiceNow
Engineer to
join their team.
This is a REMOTE working opportunity!
The Naval Criminal Investigative Service (NCIS) is an organization of over 2,200 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the Department of Navy (DON) component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber
matters.
This position is part of the IT Technology Development division within the NCIS ITD organization and performs the following functions:
Support the development and configuration of ServiceNow in a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release/SDLC, Configuration Management (CMDB), Discovery, Project, Reporting, and SLAs.
Identify, create, and execute test cases for ServiceNow and other software platforms including the creation of ServiceNow Automated Test Framework functionality.
Collaborate with team members to define, analyze, understand and document business and technical requirements.
Design and develop / configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies.
Perform ServiceNow version upgrades, on-premises
Offer technical solutions to address requirements, evaluate alternate solutions, and perform analysis to determine technical courses of action.
Lead (and organize) projects driving the design, creation, testing, and delivery of technical functionality.
Create technical architecture, design and user guide documentation.
Support business growth and proposal teams by writing proposal sections, providing guidance, and contributing to the creation of cost and effort estimates.
Author, review, and lead the creation of white papers and contract artifacts.
Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products.
Maintain current ServiceNow/industry certifications, while obtaining additional certifications.
Basic Qualifications:
BS degree
; additional years of experience may be considered in lieu of degree
8+ years
of relevant IT experience
Experience working with
ITSM/ITOM/HR/ITBM/SecOps
solutions (any or all) in an enterprise environment
ServiceNow
development/implementation/administrative
experience including experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, YAML)
Linux experience,
to include deployment of ServiceNow on Linux and knowledge of Oracle Database
Full stack/back-end
development experience
ServiceNow Certified System Administrator
credential
Security+
Top Secret with SCI eligibility
WHAT CAN GDIT OFFER YOU?
Excellent customizable health benefits (Medical, Dental and Vision)
401K with company match
Educational Assistance and eLearning
Flexible work week
Internal mobility team dedicated to employee advancement
Rewards and Recognition programs
Innovative and collaborative environment encouraging of highly motivated critical thinking
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