We are seeking a highly experienced and talented National Account Operations Executive to join our team. This exciting role requires frequent travel (approximately 3 days per week) to oversee operations across 7 venues in multiple states. The successful candidate will report directly to the Senior Vice President of Operations within our esteemed Division Segment.
As a National Account Operations Executive, you will be responsible for driving excellence in service delivery, fostering partnerships with our clients, and ensuring an exceptional guest experience. We are looking for a dynamic leader who embodies innovation, talent development, and a forward-thinking mindset. Your vision and strategies will directly support our leadership teams while upholding our core values and the Spirit of Progress that defines our organization.
Key Responsibilities:
- Provide strategic leadership and guidance to multi-unit operations in upscale or fine dining restaurants.
- Ensure consistent delivery of exceptional service and guest experiences across all venues.
- Identify opportunities for operational improvements and implement effective solutions.
- Develop and mentor teams, fostering a culture of continuous growth and development.
- Collaborate with cross-functional teams to drive business objectives and exceed financial targets.
- Embrace and champion the organization's long-enduring culture within your market.
- Continuously seek opportunities to elevate the guest experience and bring teams to the next level.
Qualifications:
- Minimum of 5 years of leadership experience in a multi-unit role within upscale or fine dining restaurants.
- Proven ability to work independently, resolve issues, and deliver outstanding results.
- Strong culinary experience and understanding of the hospitality industry (preferred).
- Experience working in a union environment (advantageous).
- Exceptional communication and interpersonal skills, with the ability to engage effectively at all levels.
- Willingness to travel extensively (4-5 days per week) and maximize time at locations.
- Bachelor's degree in Hospitality, Business Management, or a related field.
- Ability to budget, forecast, and meet financial objectives.
- Residence within driving distance of a major airport.
We offer a competitive compensation package, including a strong base salary, lucrative bonus structure, comprehensive benefits, company vehicle or car allowance, technology package, 401(k) with company match, paid vacation, relocation assistance, and opportunities for professional growth within our positive and supportive company culture.
If you are a passionate leader with a dedication to hospitality excellence, we invite you to apply for this exciting opportunity. Join our team and contribute to our ongoing success while embarking on a rewarding career path.
Employment Type: Full-Time
Salary: $ 160,000.00 170,000.00 Per Year
