Job summary
Become a part of our caring community and help us put health firstThe IT Vendor Management Office is looking for a Lead to manage two of our Strategic IT Vendor RelationshipsThe ideal candidate will have a minimum of seven years' experience managing top tier vendor partners
Job seniority: mid-to-senior level
Responsibilities
• Development and stewardship of the Humana VM strategy for assigned Strategic Vendor(s) - cross category• Provision of Strategic VM consulting support across the vendor lifecycle• Develop and execute the vendor management program for assigned Strategic Vendor(s)• Leads Humana IT Relationship with the vendors - responsible for successful relationship development & management• Empower Key Relationships through annual engagement communication plans, semi-annual customer satisfaction surveys, performing a suite of IT vendor committee meetings• Track Benefits Realization through strategic initiatives for business case, financial, and contracted benefits performance management, as well as support for invoicing questions• Manage contractual agreements by managing contract inventory and deliverables / obligations, performing contract maintenance (renewals, key dates, change tracking) and initiating amendment needs, and executing post contract review and interpretation• Measure Vendor Performance by facilitating vendor performance reports & metrics alignment to the business, monitoring vendor reporting quality and managing vendor improvement plans and metrics source identification & dashboards, designing or modifying relationship metrics and measures, and aligning vendor's performance to IT & Business strategy• Manage Vendor Portfolio by establishing and maintaining pertinent information on vendors profile, and supporting new opportunities for strategic vendor growth or innovation
Requirements
• Bachelor's degree, with preferred training in vendor or contract management• Minimum of 7 years' experience with top tier suppliers, such as Microsoft, IBM, Oracle, SAP, Salesforce, Worldwide Technology, preferably as a vendor or contract manager, but supplier management or IT sales space also acceptable• 2 or more years of project leadership experience
Benefits
• Humana, Inc. offers competitive benefits that support whole-person well-being• Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities
