Position Summary:
The Operations Coordinator is responsible for supporting the operational systems and infrastructure of the school. The Operations Coordinator works directly with the Assistant Principal of Operations and the Operations team to ensure that the school is run in an orderly and effective manner. Duties and Responsibilities: Enrollment and School Administration Support the planning and execution of student recruitment related activities, such as open houses, feeder school visits (if applicable), enrollment lotteries, and paperwork session to maintain a fully-enrolled school community Ensure that all appropriate paperwork is gathered during the enrollment process Work to support student retention through family meetings, withdraw documentation, exit interviews, and other events Assist school leadership with the maintenance of accurate school databases, student records, and transcripts in accordance with school, local, state and federal requirements Support the timely production and distribution of student Report Cards Manage SIS system and ensure alignment with ESchool records Customer Service Manage the front desk personnel to ensure excellent customer service to all constituents Coordinate Front Desk customer service matters at the school including general requests for information, proper telephone procedures, mail distribution and transportation/parking requests Support staff and student service through material management by maintaining inventory, tracking deliveries, and allocating resources to staff Build positive family and community relations for the school through quality communications and interactions including, but not limited to, organizing school and community events Manage school social media publications Qualifications: Bilingual (English & Spanish speaking) preferred Strong interpersonal and communication skills and the ability to work effectively with a diverse group of people Strong organizational skills and the ability to handle multiple projects and responsibilities simultaneously Ability to foster a cooperative work environment Ability to work with computers, various software programs and other technology Knowledge of public education and charter schools highly desirable but not required Education and Experience: High School Diploma required, Bachelor's Degree preferred At least two (2) years of relevant work experience required Physical Requirements: Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in classrooms and office space-reaching file cabinets, filing, faxing, scanning, coping, typing, mailing, and making phone calls; Must be able to sit for up to two (2) hours looking at a computer monitor, using a keyboard and mouse and typing. Other Requirements: Valid driver's license and access to a vehicle for travel when necessary.
