Hotel Front Desk Night Auditor

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Responsibilities:Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as requiredProduce and distribute daily weekly, and monthly reports to hotel management, department heads, and general managerMake sure every hotel guest has a pleasant stayVerify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentagesPerform additional bookkeeping, administrative, and accounting procedures as requiredQualifications:Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not requiredOutstanding communication skills and excellent customer service skills are requiredFlexible overnight hours are requiredProficiency with computers is required; experience with reservation and accounting software is desiredHigh school diploma or equivalent required; some college preferredAbout Company:Our Hampton Inn Raleigh/Cary hotel is just off Highway 1, next to WakeMed Cary Hospital, and close to corporate offices. We're just 10 minutes from North Carolina State University and 15 minutes from downtown Raleigh. Find several restaurants within walking distance at the Waverly Place shopping center.