Fruit Expert Location Mooresville, NC : FRUIT EXPERT: Fruit Expert ensures Edible Arrangements service sandards are met and surpassed by providing customers with prompt, quality product selection, purchase, and preparation.
Su mm ary of Key Responsibilities: · Develops Enthusiastically Satisfied Customers All of the Time
· Welcomes and connects with every customer to provide excellent customer service.
· Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
· Assists customers in the selection and purchase of Edible Arrangements products.
· Uses effective sales approaches and displays strong knowledge of product line.
· Effectively converts customer inquiries into sales.
· Builds long-term relationships and builds the trust and loyalty of customers.
· Responds to customer needs.
· Maintains customer service area and equipment in a clean and appealing manner.
· Demonstrates "just say yes" behavior when taking care of customer needs.
· Manages difficult customer situations in a calm and professional manner.
· Maintains Quality Store Operations
· As needed, prepares a variety of fruit arrangements and dipped fruit products to Edible Arrangements standards.
· Follows store policies and procedures for operational flow at each station.
· Performs cleaning tasks in accordance with the cleaning standards and works as a store team player.
· Presents oneself professionally and demonstrates clear communication by using Fruit
· Expert skills with all customer and co-worker interactions.
· Follows standards for merchandising, stocking, rotating and storing all products.
· Financial Contribution
· Follows cash handling and register policies
· Follows inventory stocking and recording guidelines
· Takes Responsibility to Learn All Aspects of the Fruit Expert Position
· Learns and demonstrates creating the EA Experience.
· Learns and performs duties of customer service, production and/or delivery driver as needed.
· Learns and demonstrates all performance standards by completing In Store Training
· Experience and utilizes NSpire training on ongoing basis.
Qualifications and Skills Required: High School Diploma or equivalent preferred Previous experience working in customer service or food service establishment preferred Excellent customer service and communication skills Demonstrates ability to sell and up-sell products Good math and money handling skills Ability to lift, carry and/or push objects weighing up to 50 lbs. Ability to stand for extended periods of time (this is an on-your-feet position) Positive attitude Enjoys working within a team Enjoys working in a fast-paced environment Understands urgency Drive and determination Desire for personal and professional growth Valid State Driver's License and a clean driving record Computer skills including Microsoft software and register skills. Work Remotely
No Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 15 - 30 per week
Benefits:
Flexible schedule Shift:
4 hour shift 8 hour shift Day shift Morning shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed Education:
High school or equivalent (Required) Experience:
Food handling: 1 year (Required) Customer Service: 1 year (Required) Shift availability:
Day Shift (Required) Work Location: In person
