Front Desk Clerk

Job summary
The Front Desk Clerk greets and welcomes guests, checks them in and out, and provides information about the hotel and surrounding area.
Job seniority: entry level
Responsibilities
• Greet and welcome guests• Check guests in and out• Provide guests with information about the hotel and the surrounding area• Answer guest questions and resolve any issues• Process payments and handle refunds• Maintain the front desk area and keep it clean and organized• Assist other front desk staff members as needed
Requirements
• High school diploma or equivalent• No experience needed but appreciated• Excellent communication and interpersonal skills• Ability to work quickly and efficiently under pressure• Ability to handle multiple tasks at the same time• Strong problem-solving skills• Ability to work independently and as part of a team
Benefits
• 401(k)• Dental insurance• Employee discount• Flexible schedule• Health insurance• Life insurance• Paid time off• Vision insurance