East Coast Golf Management, Inc. (ECG), is now hiring for part-time Food Runners at our Sea Trail Golf Resort managed location in Sunset Beach, NC!
We offer membership of our travel club as a benefit to every employee after their first few months. This includes:
Access to deeply discounted stays at our sister hotels and resorts Access to discounted stays at partner resorts and hotels Discounts on other travel-related expenses like airfare, car rental and more. Employees of ECG also enjoy the benefits of:
Complimentary employee meal during your shift (certain restrictions may apply). 20% discount on F&B excluding alcohol, tobacco, and food specials. Cost +10% off all Golf Shop merchandise excluding sale items. Complimentary Golf Booking window after 2pm the day before requested tee time Must be approved by the Head Golf Professional Up to three complimentary guests Part-time employees can also look forward to a benefits package that includes access to Teledoc, Employee Assistance Program, and potential eligibility to enter into our 401(k) plan!
POSITION SUMMARY The Food Runner is a professional who is responsible for quickly and accurately delivering orders from the kitchen to customers at the restaurant. They help Servers maintain a clean environment for restaurant patrons throughout the dining experience.
ESSENTIAL FUNCTIONS The Food Runner: Obtain and maintain a working knowledge of all food menus. Assure guests have everything they need on the tables after delivery of food. Ensures guest has proper silverware, napkin, share plates when delivering food. Keep the kitchen station clean and organized. Utensils polished and stocked. Assist all servers, bartenders, and managers with carrying plates. Communicate effectively and courteously with guests, and co-workers. Communicate food orders to chefs/cooks, paying attention to priorities and special requests (e.g., food allergies) Perform calmly and effectively under stressful conditions. Promote an atmosphere of teamwork by assisting co-workers. Report to work in a complete required uniform. Maintain a well-manicured appearance and persona that reflects the image of the restaurant. Meet personal schedule requirements punctually. Be courteous, friendly, and pleasant. Stand and walk for an entire shift. Safely transport items to and from kitchen on a slick uneven surface. Lift and carry multiple plates from kitchen to dining room. Safely move about in all areas of the restaurant. POSITION QUALIFICATIONS/REQUIREMENTS Education/Credentials High School diploma or GED Preferred
Experience Ability to lift and carry up to 30 lbs. via food or beverage trays or required equipment needed to perform specific job duties. One year of food running or related experience in a full-service restaurant ECGM's Core Competencies Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer oriented: Ability to take care of the customers' needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one's conduct.
Safety awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.
Knowledge & Skills Active listening: Ability to actively attend to, convey, and understand the comments and questions of others.
Autonomy: Ability to work independently with minimal supervision.
Oral Communication: Ability to communicate effectively with others using the spoken word.
Energy: Ability to work at a sustained pace and produce quality work.
Friendliness: Ability to exhibit a cheerful demeanor toward others.
Judgment: The ability to formulate a sound decision using the available information.
Organization: Possessing the trait of being organized or following a systematic method of performing a task.
Problem Solving: Ability to find a solution for or to deal proactively with work-related problems.
Reliability: The trait of being dependable and trustworthy.
Other Requirements Must possess a valid driver's license. PHYSICAL REQUIREMENTS N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands Lift/Carry Stand
C
Walk
C
Sit
O
Handling / Fingering
F
Reach Outward
F
Reach Above Shoulder
F
Climb
N
Crawl
N
Squat or Kneel
O
Bend
F
10 lbs. or less
F
11-20 lbs.
C
21-50 lbs.
O
51-100 lbs
O
Over 100 lbs
N
Push/Pull 12 lbs or less
O
13-25 lbs
O
26-40 lbs
O
41-100 lbs
O
WORK ENVIRONMENT The Food Runners work in a restaurant and bar setting. During busy hours, they are under pressure to serve customers quickly and efficiently. They often work late evenings, weekends, and holidays.
