Field Service Representative Nebraska Dakotas

Field Service Representative Nebraska Dakotas
Company:

Bayer


Details of the offer

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.Field Service Representative Nebraska DakotasThe primary purpose of this position is to provide direct on site equipment service to the Radiology portfolio of Bayer products. This includes preventive maintenance, emergency service and installation support service to end user customers with Bayer Radiology Equipment. The position is also responsible for ensuring the highest levels of customer satisfaction while assisting in reaching Bayer Radiology business objectives. Willingness to acquire and use sales skills is a must. Challenges of this position include extensive travel (40,000 to 60,000 driving miles per year), working in the healthcare environment with a possibility of exposure to X rays and MRI Magnetic fields, contaminated products, and patients. Additionally, this position requires the need to lift heavy equipment. A typical workweek approaches 50 hours including on call duty after regular business hours and weekends as neededYOUR TASKS AND RESPONSIBILITIESThis position is field based in Nebraska and the Dakotas. Ideal candidate would live in or near Omaha, Nebraska.The primary responsibilities of this role, Field Service Representative Nebraska and Dakotas, are to:Perform preventive maintenance, repairs, and installations at enduser customer sites using approved Bayer procedures and documentation;Utilize resources and self knowledge to effectively troubleshoot and repair technical and complex equipment;Responsible for organizing personal daily work schedule, coordinating with territory teammates to ensure efficient operations;Maintain mobile inventory. Organize and re-order as needed to maximize equipment up time while ensuring quality work is performed minimizing failures that result in additional customer visits. This position is also responsible for proper return of all defective/used inventory for replenishment;Generate service revenue through promotion of Service Programs and Billable services.  Work with Territory Service Inside Sales teammates to prepare and develop service quotes, follow through to completion of the sale. Communicate with end user customers, purchasing agents and asset managers to help finalize sales;Generate sales leads and communicate to respective sales reps for new product or product upgrade opportunities;Complete work orders accurately to ensure customer billing aligns with company policies;Maintain company work vehicle and assigned calibration tools, special equipment and stock inventory.Ensure all proprietary info is safe guarded from non Bayer personnel, including: Service & Training Manuals, Diagnostic and Calibration software, BIT keys, laptop, iPad, cell phone, etc.WHO YOU ARE         Your success will be driven by your demonstration of our LIFE (Leadership Integrity Flexibility Efficiency) values. More specifically related to this position, Bayer seeks an incumbent who possesses the following:Required Qualifications:High school diploma or GED with training (including certifications)in areas such as electronics, aviation, IT, computer science or relevant training;Will be required to demonstrate competency to perform operationalverification procedures, preventative maintenance, and repair service onvarious equipment;Demonstrated ability to work in a face paced self-directedenvironment; Prioritize, schedule, and organize own work activities;Strong verbal and written competencies;Proficient in Microsoft Office product suite and exhibited ability to use company specific workforce and customer relationship managementSoftware;Ability to travel within assigned territory and nationally(including overnight and extended time periods depending on territoryassignment and training requirements);Must hold a current, valid, and unrestricted driver's license;Willing to work flexible hours, including evenings, weekends, andholidays, as well as emergency off hours as required to support a 24/7schedule;Able to lift and/or push over 30 pounds;Able to stand and walk for extended periods of time;Be able to frequently bend, stoop, twist, climb, crouch/squat,kneel/crawl, sit, and stand for long periods of time;Prior experience in a Field Service Role and/or regulated industry.Preferred Qualifications:Associates degree in electronics, mechanical engineering, biomedical equipment technology, IT networking, computer science or relevant discipline;Alternative qualifications include: Equivalent military trainingin areas such as electronics, aviation, IT, computer science or relevanttraining with 2 years of applicable experience. High school diploma orGED with training (including certifications) in areas listed above with3 years of applicable experience;Prior work experience in hospital setting or with customer service.YOUR APPLICATIONBayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.To all recruitment agencies: Bayer does not accept unsolicited third party resumes.Bayer is an Equal Opportunity Employer/Disabled/VeteransBayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.Bayer is an E-Verify Employer.Location:United States : Nebraska : OmahaDivision:PharmaceuticalsReference Code:817266Contact UsEmail:******


Job Function:

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Field Service Representative Nebraska Dakotas
Company:

Bayer


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