We are searching for a resilient Epic Configuration Analyst to join our experienced team at Presbyterian Healthcare Services in Albuquerque, NM.
Growing your career as a Full Time Epic Configuration Analyst is an outstanding opportunity to develop exceptional skills.
If you are strong in cooperation, adaptability and have the right drive for the job, then apply for the position of Epic Configuration Analyst at Presbyterian Healthcare Services today!
The Epic Configuration Analyst is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs. This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions
Other information:
Associate degree in related technical/business area plus 0-1 years of experience in IT. 0-1 years of Epic specific experience. 3 years' additional experience can be substituted in lieu of degree. Epic certification is a plus, if no certification must obtain within 6 months
Responsibilities:
*Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
*Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
*Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
*Modify Epic records, tables, and master files to support the application design, additions, and changes.
*Implement changes using documented procedures that are compliant with departments policies and procedures.
*Complete all tasks in a timely manner with accurate documentation.
*Support the training team by keeping trainers abreast of new functionality and system changes.
*Understanding of workflows and integration between applications.
*Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.
General Responsibilities:
*Mid-level Microsoft Office skills.
*Excellent written, oral, instructional, presentation, and interpersonal skills focused on modification and a positive attitude. Highly self-motivated and change oriented.
*Strong customer orientation and customer service.
*Ability to analyze highly complex systems and workflows.
*Ability to plan, organize, coordinate, and manage the work of a major project, program, or function within the department.
*Ability to handle confrontation with appropriate professionalism and firmness to manage / resolve disputes appropriately
*Ability to establish a set of tasks and activities associated with an intended outcome and timeline
*Ability to collaborate and build consensus with stakeholders
*Ability to understand and adhere to operational standards, policies, and procedures and to identify risks and issues.
*Ability to analyze data, draw conclusions, interpret results, and to develop solutions for new and unfamiliar challenges.
b> We offer more than the standard benefits!
Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!
Learn more about our employee benefits:
Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.
Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.
About Presbyterian Healthcare Services Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
About Our Regional Delivery System Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities.
We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.
About New Mexico New Mexico continues to grow steadily in population and features a low cost-of living.
Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.
New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. Benefits of working as a Epic Configuration Analyst in Albuquerque, NM:
? Unlimited Growth Potential
? Opportunities to grow
? Advantageous package
