Full job description ETC is excited to announce an opening for an Entertainment Lighting System Designer ! Individuals in this role are responsible for the initial stages of consultant-specified and other entertainment lighting system projects. You'll use bid documents to lay out systems, guide these through our internal app engineering and drafting teams, and ensure the final drawings are accurate in timely, to enable a smooth transition to the project manager. In this role you will communicate with external dealers, reps, and consultants, and the many internal team members who are involved in the project lifecycle; a commitment to maintaining a high level of service and communication is a necessity. This position requires a minimum of 4 years of related work experience, strong attention to detail, and a deep knowledge and understanding of ETC product functionality. Experience with CAD or other design software experience preferred. Prior experience as a field technician or dealer is a plus.
Work location is preferred to be at our headquarters in Middleton, WI, though there are potential options for a well-qualified candidate.
ETC offers a generous time off policy of 4 weeks in your first year, healthcare benefits on day one, and retirement options via 401k with employer-match, and we're 100% employee-owned through an Employee Stock Ownership Plan. Our Middleton office provides an onsite fitness center, an at-cost deli, and health and wellness professionals and programs.
If this position is of interest to you please apply today. If you have any questions about this position or the recruitment process please contact Katie Barreau at or via email to
Representative Responsibilities: Works with the project manager, drafters, customers, engineers, product managers, etc. to ensure that submittal packets are accurate, forward planned, and timely from the beginning of the project. Lay out the system in an efficient and clear manner to make sure the system works as desired. Ensures system meets customer requirements. Thoroughly reviews bid documentation and quoted material for accuracy and compatibility. Provides feedback to quotations staff on areas for improvement on systems quotes Successfully translates the documented control intent into a complete and working system using ETC products that is clearly and completely documented for hand-off to Applications Engineering, Drafting, and PM staff. Research inconsistencies or errors in the bid documents and quote, resolves them, and documents any changes in an effort to provide an accurate submittal package. Strong desire to understand how best to communicate to other departments to provide a clear and concise layout package. Establishes and maintains relationships with ETC dealers, reps, and consultants and ETC product management to ensure design intent, regardless of documentation, is met while conforming to ETC manufacturing capabilities. Ensures ETC is projected in a professional and enthusiastic manner Provides feedback to internal resources in regard to problems, concerns, or suggestions about products or processes received from specifiers or customers. Informs customers of better options in design of projects, if applicable. Outstanding customer service and communication skills Must be able to work with limited supervision Able to explain difficult technical concepts in easy-to-understand terms Posses the ability to manage customer expectations in regard to product and design features while respecting the design intent of the specifier. Maintain the ability to work within ETC drafting standards and also to know when and how to communicate deviations as needed. Remains current on changes in policies, procedures, and product offerings Ensures product knowledge is up to date Works with PS management and PS Program Manager to review and improve existing procedures Other duties as assigned Complete special projects and requests in a timely and positive fashion Minimum Requirements: Bachelor's Degree or 8 years of comparable business experience in increasingly responsible positions in the related discipline 4-6 years of job-related experience Demonstrated ability to work independently and perform multiple tasks without general supervision. Strong knowledge of entertainment lighting systems Knowledge of high-powered electrical, digital and analog control systems Excellent communication and interpersonal skills Excellent organizational and problem-solving skills Excellent customer service skills Strong degree of flexibility and independence Computer skills Ability to prioritize based on project scope, timeline, and customer requests
