S tefanini Group is hiring! Stefanini is looking for EDI Analyst in Deerfield, IL For quick Apply, please reach out to Gurvinder Bali - call:
/ email: Work Hours: M-F (40 hours)
Work Location: Deerfield, IL
Shift: 1st Shift
Our products and therapies touch the lives of millions of people around the world every day, which is why we are focused on transformative innovations that bring smarter, more personalized care to all of us. For 87 years and counting, we have been at the critical intersection where the ideas that save and sustain lives meet the providers who make it all happen. And now, we are determined to realize our boldest opportunities to transform global healthcare for years to come. This Senior Analyst leads initiatives and develops plans to provide operational support for Client e-Solutions by driving awareness, implementation, and technical support for trading partners, customers, and suppliers to expedite Client business transactions and increase operational efficiencies. Partner with the e-Solutions Manager to identify key process improvements and technical skill development. opportunities Assist in the development of team success metrics and implement quality standards. Initial escalation points for customer (internal & external) issues and team member assistance Assist with additional support and implementation work to ensure timely resolution of requests Lead development and documentation of standard troubleshooting processes and procedures, creation, and dissemination of materials for customer and stakeholder awareness and training Ensure all problems and incidents are tracked appropriately and addressed in a timely fashion in accordance with department service targets Drive collaboration with Business Systems Analysts and IT to track and resolve issues in a timely manner Ensure data standards are HIPAA compliant and adhere to Client privacy and security policies Identify additional solutions or practices to improve the operations and activities of Client e-Solutions and the customer journey. Participate in projects relating to Client e-Solutions and liaise with key stakeholders Collaborate with IT business partners and suppliers on key business initiatives.
