Job Description Summary As Director of Software Experience - Digital, you will apply leadership and management skills, creativity, and a knowledge of user experience design methodologies to conceptualize and deliver coherent and delightful UX designs across our digital portfolio, with emphasis on care pathway solutions. You will lead user experience engagements that require in-depth knowledge in specialized business domains and technologies and you will help build the future of our imaging ecosystem and services.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Roles and Responsibilities Develop and lead a global team of UX professionals and report to our company-wide SW Experience Head. Enable and guide your team to optimally work towards our north star of a coherent and delightful, best-in-class portfolio experience for GEHC. Create a high-performing team culture where people are happy, highly engaged, and skilled.
Proactively collaborate with other stakeholders in and outside of the company and connect with them regularly to align on Portfolio planning, Roadmaps, Strategy, Budget as well as Experience Design visions and projects for Digital
Guide the design deliverables of your team to meet our business objectives and to delight our customers, including use of and input to our SW Design System
Elaborate, drive, and implement product-overarching experience concepts and principles to support our customers' daily practice, workflows and care paths related to imaging systems seamlessly
Collaborate intensely with other teams of our design organization to build our common best practices, processes, and tools landscape, and to facilitate towering of knowledge
Lead effective documentation and communication of design
Build strong customer relationships, drive customer-centric decisions and partner with customers to help shape their future initiatives
Create enthusiasm about professional & strategic experience design and help colleagues see the value of a human-focused approach to all business-related problem solving.
Qualifications Bachelor's degree in a relevant design discipline (Interaction, UX/UI or Industrial Design or related field) or equivalent work experience
A minimum of 8 years professional experience in UX design
A minimum of 4 years of professional experience in people management
Link to digital Portfolio is required for application to be considered
Must be comfortable using MAC and PC
Proven experience of managing a portfolio of products and solutions
Experience in design for the healthcare OR medical device industry
Desired Characteristics Master's Degree
Able to provide effective, professional, written and oral communication to senior audiences
Passion for coaching and mentorship
Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
Strong leadership skills with ability to influence outcomes
Strong analytical and strong problem-solving skills, change orientation
Demonstrated customer focus, empathy, creativity, and humor
Willing to travel up to 20% to visit global team members, business stakeholders, and customers.
Ability to navigate a matrixed, highly complex organization while building relationships and trust (manage multiple stakeholder agendas and projects simultaneously)
Demonstrated ability to analyze and resolve problems,
Able to offer new solutions to problems and persuasively provide recommendations
