Customer Service Associate

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.Responsibilities:Interact with the sales lead to maintain and improve service and product knowledgeKeep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaintsCreate records of customer interactions and follow up to ensure all questions have been answeredRespond to customer inquiries, product and service questions, and customer complaintsUtilize scripts to handle difficult customer situations and bring them higher up, if necessaryQualifications:Display strong communication skills, active listening skills, and personal skillsStrong knowledge of customer interface and interactionMust have graduated high school, received a G.E.D. or equivalentAbout Company:We are a local real estate investment company and a construction company that is growing! We provide custom real estate solutions for homeowners as well as commercial properties and pride ourselves on making the selling process as easy as possible. We care about our sellers and our employees as well!