We are looking for an enthusiastic Customer to join our productive team at State of Georgia in Marietta, GA.
Growing your career as a Full Time Customer is an amazing opportunity to develop competitive skills.
If you are strong in teamwork, critical thinking and have the right drive for the job, then apply for the position of Customer at State of Georgia today!
TO APPLY Please visit: Applicants who do not apply using the CDPH link provided above will NOT be considered. Exceptional Benefits Include: 13 Paid Holidays 3 Weeks Annual Leave 3 Weeks Sick Leave Flexibility within our core working hours of M- F 8 am – 5 pm Hybrid teleworking options for eligible positions Employer 401k Match Employee Education Reimbursement Payroll Deductible Health Benefits Pension Plan Flexible spending accounts Worksite Wellness activities Employee recognition program Diverse workforce Opportunities for advancement Purpose of the Position: Under direct supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations. This position works to promote and protect the health and safety of the residents of Cobb and Douglas Counties.
Essential functions (include, but are not limited to):
Provides a variety of clerical support functions/processes and clinical duties to support front desk/registration. Administration or technical operation requiring significant knowledge of program operations, procedures and policies. This position requires high customer service skills for greeting and serving a diverse public community as well as internal customers. Entering confidential patient information into VHN Mitchell & McCormick patient system. Must have the ability to comprehend information from HP Medicaid web portal system, private insurance portal, Immunization schedules and GRITS system, and the various programs in Clinical Services Minimum Qualifications CSR 1: High school diploma or GED AND Six months of experience handling customer's questions, complaints and/or providing information.
Preferred Qualifications : Significant experience and/or education relating to the specialty area of the position including insurance verification, handling customers' complaints, customer service and collection of payments. Knowledge and usage of hardware and/or software related to the position. The ability to translate English to Spanish and Spanish to English orally and in writing is preferred, but not required.
Salary Information : $33,631 Annually / Pay Grade F CSR 1
Applications Accepted: March 28, 2023 - April 11, 2023
Cobb and Douglas Public Health a nationally accredited health department, headquartered in Marietta, Georgia since 1920 promotes and protects the health and safety of the residents of Cobb and Douglas counties in partnership with several other agencies. CDPH is an equal opportunity employer, and does not discriminate based on age, genetics, pregnancy, gender, gender identity or expression, color, disability, national origin, sexual orientation, political affiliation, race or religion.
TO APPLY: In order to successfully apply for a position; the hiring agency requires interested applicants to complete the Cobb & Douglas Public Health's Online Employment Application. This job application can be found at: Click on "Employment Opportunities" and locate this position, click "Apply" and begin your application process.
VOTED ONE OF ATLANTA'S HEALTHIEST EMPLOYERS Thank you for your interest in CDPH. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.
Requirements for this position may be subject to: Pre-Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor vehicle check, and/or Education and/or Licensure verification.
If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: View email address on jobs.institutedata.com CDPH has adopted the Council on Linkages Core Competency for Public Health Professionals.
AN EQUAL OPPORTUNITY EMPLOYER
High school diploma or GED AND Six months of experience handling customer's questions, complaints and/or providing information.
Benefits of working as a Customer in Marietta, GA:
? Excellent benefits
? Advancement opportunities
? Advantageous package
? Remote Work opportunity
