To Apply: Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position to Click To Reveal Email
Job Title: Membership and Communications Coordinator (Association Management) Company : The Welch Group
Location : Madison, Wisconsin (Partial Remote Possible)
Position Type : Full-time 40 hours/week - some nights and weekends
Compensation : $60,000/year, full health and dental benefits, 20 days of PTO, 401k with 3% match, flexible working schedule.
The Welch Group is seeking a dynamic and organized individual to join our team as an Membership and Communication Coordinator. In this role, you will report to the Director of Association Management, and play a crucial part in supporting the operations of association clients with an emphasis on membership and communications management. If you are passionate about providing excellent organizational support and have a knack for communication strategy, we want to hear from you!
Responsibilities :
Client and Membership Support Provide administrative and logistical support to association clients Provide excellent customer service for members and potential members via email and phone Maintain databases, mailing lists & records Process membership applications and renewals Produce individual and group invoices Coordinate meetings with association clients Serve as the primary support to association clients' boards and committees, including drafting minutes, assisting in the preparation of agendas and setting up meetings Attend and help with client events, as needed Communication and Marketing Develop communications, ensuring consistency of messaging and brand identity across various platforms and media Draft correspondence Assist in the development of membership recruitment and retention plans Prepare social media posts Maintain client websites Coordinate regular communication channels, such as newsletters, emails, and social media to provide clients' members with updates on relevant activities, events, and opportunities Logistical Support Help with event set-up & take-down requires tasks including moving tables, signage, and other heavy and large items. Transporting event items Provide onsite support for client events Qualifications :
Associate or bachelor's degree or a minimum of 2 years in an office environment including experience communicating with external parties and supporting more than one client Experience in association management/membership software is a plus Excellent written and verbal communications skills Provide excellent customer service in a timely and professional manner Strong organizational skills with the ability to multitask and work under deadlines Proficiency in Microsoft Office Suite/Google Suite Knowledge of marketing/social media strategies Attention to detail and a commitment to delivering high quality work Ability to work independently and in a team environment Ability to work with a variety of professionals to keep projects on track Benefits :
Competitive salary commensurate with experience Full health and dental benefits 20 days of paid time off (PTO), plus Federal holidays, and paid parental leave Partial remote work options to accommodate flexibility Working Conditions: Must be able to remain in a stationary position 50% of the time The person in this position needs to occasionally move about inside the office or at off- site events Constantly operates a computer and other office productivity devices and technology Occasionally ascends/descends steps Constantly positions self to maintain files in file cabinets and loading/unloading materials The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations On occasion, move or transport items weighing up to 50 pounds for events Current, valid driver's license Access to a reliable source of transportation If working remotely, access to reliable internet To Apply: Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position to Click To Reveal Email
. Applications will be reviewed on a rolling basis until the position is filled. Recommended Skills Administration Agenda Development Attention To Detail Communication Coordinating Customer Service
