Requisition Number: S2800
Position Number: 998515
Position Classification Title: University Program Associate
Functional Title: CALEA Accreditation Manager
Position Type: Staff
University Information: Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with nearly 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 1,100 faculty and 1,700 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit: The UNCG Police Department is committed to providing the highest level of campus law enforcement services available. Our officers and employees are highly trained and dedicated individuals whose personal mission is to make sure the campus community's experience at UNCG is not only memorable and successful but also safe. We are counting on everyone to not only take responsibility for their safety but the safety of others. The police department offers these and other programs to help our Spartans achieve a safe and secure community.
Position Summary: The position manages and directs the Commission on Accreditation for Law Enforcement Agencies (CALEA) Accreditation program, requiring specialized knowledge of the program and the associated processes and procedures. The position serves as a manager with program authority in the area of assignment. The position oversees all operations and services provided by staff and assists leadership with strategic planning. Responsibilities include planning, organizing, and managing daily operations; compliance development; program policy and procedure design and implementation; and associated business functions. Work also includes marketing the program and defining program goals and objectives. Work may include research in the area of assignment and additional duties outside the scope of the program.
Minimum Qualifications: Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Qualifications: CALEA accreditation experience
Alternate Option: If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Special Instructions to Applicants: Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Email Address Contact Phone Number Recruitment Range: $28,819
Org #-Department: Public Safety & Police - 57001
Work Hours of Position: 8:00 am - 12:00 pm, M-F
Number of Months per Year: 12
Job Family: Administrative & Managerial
Career Banded Title: University Program Associate
Open Date: 04/22/2024
Close Date: 05/13/2024
FTE : 0.500
FLSA: Non-Exempt
Key Responsibility: Manage CALEA accreditation
Essential Tasks: Use and manage the PowerDMS software to track accreditation. Review a wide variety of complex and technical issues concerning the Standards and the Accreditation process. Attends Conferences and local Network meetings. Identifies and develops programs and systems for the improvement of agency performance in compliance with applicable accreditation standards. Maintain frequent contact with CALEA Staff. Drafts written directives or completes projects to achieve accreditation objectives. Keeps abreast of the accreditation process, including proposed changes or amendments to the standards, transition policies, or process changes. Evaluate the impact of these changes on the agency. Key Responsibility: Manage PowerDMS
Essential Tasks: Use and manage the PowerDMS software to maintain department policy and track accreditation. Key Responsibility: Department Web & Graphic Design
Essential Tasks: Design, develop, and implement forms, brochures, posters, and other marketing materials to the UNCG community related to the police department. Key Responsibility: Training & Policy Review
Essential Tasks: Train all PD personnel on accreditation and ensure that employees are kept up to date with any new changes. Review departmental policies and procedures to ensure they are within the standards and work with department leadership to make changes as needed. Competency: Knowledge – Program and Organization
Competency Description: Knowledge of state, and federal, policy interpretations and precedents affecting program area(s), and unique situations. Ability to analyze and explain revisions, and implement initiatives. Ability to draft and recommend new procedures. Operational knowledge and the ability to articulate the purpose of the program's organization including its mission, services, clients, and measures of business effectiveness in order to adapt processes, procedures, and activities to meet needs. Ability to identify, understand, and provide possible resolutions for unique issues and problems that with broad impact and/or a broad range of client services. Ability to lead teams in the modification of processes using applicable technology web-based data systems and programs. Competency Level: Advanced
Competency: Program Administration
Competency Description: Ability to establish expectations and clear directions for a defined program area independently. Ability to make decisions regarding the program expectations and direction to ensure program outcomes and timelines are met. Ability to identify, understand, and provide corrective alternatives for issues and problems of a more complex nature. Ability to adjust program priorities based on changing work environments and deadlines. Ability to analyze and develop information for monitoring and measuring work processes. Ability to determine program effectiveness and efficiency. Ability to identify trends in program operations or activities and make recommendations. Ability to manage the reporting of financial area or program(s), including preparation and analysis of financial statements and reports. Competency Level: Advanced
Competency: Customer Service
Competency Description: Ability to engage and act in the best interests of the organization by aligning service delivery with strategic goals and client needs. Ability to maintain quality service standards and recommend improvements. Ability to enhance collaboration among individuals and groups. Ability to build consensus when dealing with opposing points of view, and resolve competing or complex issues. Ability to promote a high level of integrity among all staff. Knowledge of the unique needs of clients and ability to provide responsive services/answers tailored to their requirements. Competency Level: Advanced
Competency: Communication – Verbal/Written
Competency Description: Ability to advise and consult with clients to ensure the accuracy of the communication and understanding of the message. Ability to place messages in context with the organization's broader business perspective. Competency Level: Advanced
Physical Effort: Hand Movement-Repetitive Motions - O, Finger Dexterity - O, Reading - F, Writing - F, Vision-Preparing/Analyzing figures - O, Hearing - O, Talking - O, Sitting - F, Hand Movement-Grasping - O, Holding - O, Eye-hand coordination - F, Vision-Color Distinction - F, Vision-Visual inspection - F, Standing - O, Walking - O, Lifting-0-30 lbs. - O
Work Environment: Inside - C
