About SAC Health: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - providing patient-centered, culturally-sensitive, equitable care that is safe, timely, effective, efficient, while seeking to prevent illness & disability
Teamwork - working together to achieve a common goal, with a willingness to serve each other in a Christ-like manner
Wholeness - ministering to the spiritual, physical, mental & emotional needs of others
Integrity - living & working in an authentic, honest way that inspires trust
Compassion - engaging with the needs & suffering of others, out of concern for their well-being
Excellence - striving to exceed expectations for our patients, community, & staff
Humble Service - caring with a kind & selfless spirit
Respect - holding others in high regard by empowering them to reach their God-given potential
DESCRIPTION: Assume the responsibility of receiving and sorting incoming payments with attention to credibility. Manage the status of accounts and balances and identify inconsistencies. Issue and post bills, receipts and invoices. Check the validity of debit accounts, Update accounts receivable database with new accounts or missed payments, Write thorough reports on billing activity with clear and reliable data. High degree of organizational and critical thinking skills and prioritizing of tasks; Performs other duties as assigned.
Hours: 4 Days per week, 10 hours per day, Monday - Thursday Location: Norton Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES: Performs all patient billing functions including but not limited to charge posting, claim preparation, claim review and claim submission to patients and all third party payers either by paper or electronically. Consults with patients regarding insurance eligibility and benefits, financial policy and account status as needed. Identifies and resolves patient billing complaints. Answers the telephone, follows up on callers request and STAT requests. Bills all payers including but not limited to: Medi-Cal, government programs, private and Medicare for services at SAC Health System. Answers all insurance inquiries. Performs EOB/Denial management daily and or weekly to maintain a current and up to date status on all denials. Corrects and submits claims for re-bill to insurance carriers weekly. Posts payments (electronically and manually) and processes all payments to patients and insurance companies in which overpayments have occurred. Performs electronic billing processing/batch submission daily and reviews all claims rejected by clearinghouse and corrects claims and resubmits the claims daily. Performs all patient collection functions including but not limited to: calling patients, notifying patients of delinquent accounts via mail and phone, and discussing payment plan options. Other duties as assigned by the Supervisor/Manager/Director. QUALIFICATIONS: Education: High School diploma or equivalent required. Additional studies in business preferred. Medical Terminology knowledge preferred. Licensure/Certification: None. Experience: Minimum 1 yr. healthcare billing experience required, 2-3 yrs. preferred. Essential Technical/Motor Skills: Inputting data, speaking clearly, handling/gripping charts and papers; digital dexterity. Familiar with use of telephone, fax machine and proficient of computer. Must have pleasant and courteous telephone voice manners. Must be knowledgeable in many types of office equipment. Interpersonal Skills: Strong public relations and communication skills in dealing with patients and their families. Communicates well with medical staff, outside agencies, public and co-workers. Ability to maintain a professional attitude in difficult situations and communicate effectively. Understands needs of clinic and is a team player. Bilingual English, Spanish preferred. Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. **************************** Full Benefits Package: PTO and Sick Leave Plans Medical / Dental / Vision package Monthly Health Insurance Premium Rates among the lowest in the industry Retirement Account with up to 8% employer contribution Employer-paid Life Insurance Fitness Facility access 9 Paid Holidays 1 Paid Birthday Holiday EEO SAC Health complies with applicable Federal and State civil rights laws and does not discriminate based on race, color, national origin, age, disability, sex, sexual orientation or gender identity.
