We are looking to hire a versatile Bell Captain to join our productive team at FAIRMONT in Chicago, IL.
Growing your career as a Full Time Bell Captain is an unparalleled opportunity to develop important skills.
If you are strong in time management, teamwork and have the right determination for the job, then apply for the position of Bell Captain at FAIRMONT today!
Company Description Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.
Job Description A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bell Captain with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of "welcome" like no other.
What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Reporting to the Front Office Management, responsibilities and essential job functions include but are not limited to the following:
Support and coordinate the delivery of extraordinary service through coaching, Brand training, and guidance of the Bell and Door team. Continually seek ways to improve the quality of service the team provides to Guests and Colleagues that result in the Fairmont Chicago being Chicago's hotel of choice. Responsible for the delivery of Guest's to their room, luggage, messages and any other items for delivery within the Hotel Consistently offer professional, friendly and engaging service Ensure the timely and efficient transfer of luggage to and from the guest's room Ensure the guest is familiar with their room upon arrival ie. temperature control Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction Operation Managers. Assist guests regarding hotel facilities in an informative and helpful way Follow department policies, procedures and service standards, including all safety policies Other duties as assigned Qualifications Your experience and skills include: Previous Bellperson or Doorperson experience required. Excellent communication skills and a professional presentation Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position include but are not limited to the following: Constant standing and walking throughout shift Frequent lifting and carrying up to 50 lbs Constant kneeling, pushing, pulling, lifting Frequent ascending or descending ladders, stairs and ramps Additional Information Visa Requirements: Successful candidates must be legally eligible to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS All your information will be kept confidential according to EEO guidelines.
Benefits of working as a Bell Captain in Chicago, IL:
? Career Growth Potential
? Rapid Progression
? Leading Industry Pay
