In accordance with California law, the expected salary range for this California position is between $17.00 and $18.00 an hour. The actual compensation will be determined based on experience and other factors permitted by law. Tips: average +$2-$3 per hour Full time: 32-40 hours a week *weeknight & weekend availability is a must At SusieCakes, we make old-fashioned, sentimental dessert favorites – just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. "Connecting through Celebration" is our purpose and what we strive for every day with our team members, our guests, and our community.
Our bakeries are lively and bustling with genuinely friendly people who have the "hospitality gene." They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries. Our guest service team members will be responsible for greeting, welcoming, and connecting with our guests. They will maintain service quality standards by delivering premium guest service and treating each guest as a VIP. They will handle guest orders and transactions in an efficient and professional manner. They will perform guest service tasks and other duties as needed.
BENEFITS & PERKS: Flexible work scheduleFree non-slip shoes (annually!)Birthday month PTO with complimentary cakeCompany holidays off (Thanksgiving, December 25th-27th, and New Year's Day)Medical, dental, vision insuranceVacation, 401k, FSA · Paid Sick TimeReferral ProgramPet rescue reimbursement and pet insuranceFlexible return to work schedule for maternity leaveGenerous 50% discount on all our delicious desserts!QUALIFICATIONS: One year of experience in a customer service environment preferredPrevious food handling experience in either the hospitality or food and beverage industry is a plusAttention to detailExcellent verbal and written communication skillsWillingness to work in cross-functional roles as needed (front-of-house & back-of-house)Ability to work flexible hours, including weekends and holidays, as neededPHYSICAL REQUIREMENTS: Frequent walking, kneeling, bending, and reaching overheadAble to stand for extended periods of timeMust be able to lift, move and carry up to 50 poundsEDUCATION: A high school diploma or GED requiredLANGUAGE SKILLS: Must be able to speak, read and write English
