Automotive Used Car Service Advisor

Germain Honda of BeavercreekAutomotive Used Car Service AdvisorBeavercreek, OH Full-timePay based on experience Germain Offers:Medical, Dental, and Vision Insurance401(k) Savings PlanPaid VacationPaid Company HolidaysCompany Outings and ActivitiesOngoing Professional DevelopmentEmployee DiscountsFamily-Friendly and Inclusive CultureCareer Growth and Internal PromotionsCustom and Competitive Wage PlansCLOSED on Sundays to create a schedule that allows you a job and a lifeAs a Service Advisor, you will own the customer's experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service.Responsibilities:Answer service calls, set and confirm appointmentsWrite repair ordersAct as a liaison between the technician and customerAssist your client through the service process.Collaborate with various team members for loaner availability, proper warranty processing and disclosureQualifications:At least 2 years of experienceStrong record of positive customer satisfaction resultsOrganized and friendly personalityFantastic communication skills with your customersProfessional personal appearanceTeam oriented and self-motivatedAble to work with little supervisionClean driving recordAt Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.For immediate consideration, visit us at GermainCareers.com.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.LP