Automation Customer Success Manager

Automation Customer Success Manager
Company:

Thermo Fisher Scientific


Details of the offer

DUTIES: •           Provide technological and process simplification solutions to drive business simplification, standardization & transformation.
•           Work collaboratively with all levels of business stakeholders to drive global initiatives and strategies for adopting Automation Capabilities (RPA, Workiva, Dodeca, workflow tools, Process re-engineering) and lead the execution of automation solutions that optimize Finance function of AIG division.
•           Assist clients to optimize all elements of their accounting and finance organization.
•           Document and maintain clear, concise functional and technical specifications for financial reporting applications and business system processes and cross functional support to IT team to write custom Business Rules and/or Calculation Scripts for custom logic to facilitate budgeting and forecasting needs for Workflow automation tools like Workiva and Dodeca implementation.
•           Evangelize technology solutions and provide required trainings to Finance groups.
•           Collaborate with technology and functional leaders to create a technical roadmap for enterprise-based products.
•           Drive standardization of tools, processes, and reporting solutions that facilitate key business insights across the division through collaborative partnerships with Commercial, Business Unit, FP&A, and Corporate Systems teams.
•           Assist with the integration of Hyperion applications with existing processes, including budgeting, forecasting, financial consolidation and close, and data warehouse/management reporting.
•           Build cross-functional relationships and work collaboratively across functions to coordinate completion of cross-functional deliverables.
•           Perform an As-Is/To-Be Gap Analysis to identify differences between business process flows as they are now, and what they will be in the future.
•           Make comprehensive recommendations covering all aspects of implementing new processes.
•           Provide an executive summary to address the performed analysis, strategies to address risk, and a risk mitigation plan.
•           Coordinate with customers and/or technical staff to resolve issues with software applications.
•           Drive continuous innovation and communication to both your operations & other business partners.
•           Support overall data strategy of centralization, consistency, automation, and visualization.
Travel: Up to 15% domestic and international travel required. Telecommuting Employee: Reports to company headquarters in Waltham, MA. Can work remotely or telecommute.                                                                                                                                   
REQUIREMENTS:                 MINIMUM Education Requirement: Master's degree in Management Information Systems, Computer Science, Engineering, Finance, or any field of study.
MINIMUM Experience Requirement:  4 years of experience in Finance, IT, Project Management, Accounting, or related experience.
Alternative Education and Experience Requirement:  Bachelor's degree in Management Information Systems, Computer Science, Engineering, Finance, or any field of study plus 6 years of experience in Finance, IT, Project Management, Accounting, or related experience.  Required knowledge or experience with:
•           Development and Implementation with Workiva, Dodeca, and Blackline modules;
•           RPA, IPA, and Process Optimization;
•           Lean/Six Sigma management experience;
•           Managing a direct or matrixed team in defining responsibilities, setting and tracking deliverables, and prioritizing and executing projects;
•           FP&A activities, with process improvement; and
•           Corporate financial systems, including SAP, ERP, BPC Management Reporting and Financial Consolidation processes.
•           Can work remotely.


Source: Grabsjobs_Co

Requirements

Automation Customer Success Manager
Company:

Thermo Fisher Scientific


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