Atm Settlement Specialist

Job summary
The ATM Settlement Specialist is responsible for supporting over 4,500 ATMs and 2500 Smart SafesThey handle settlement operations for ATMs, including cash orders, adjustments, filing claims, and balancing transactionsThe position requires independent handling of reporting and may participate in projects
Job seniority: entry level
Responsibilities
• Analyze information to investigate cash order differences• Accurately process settlement of ATMs and balance transactions• Research and resolve at-risk terminals• Deliver clear and concise communications regarding discrepancies• Submit claims in accordance with guidelines• Provide complete documentation of customer communications• Escalate settlement and communication issues to management• Participate in impact planning meetings and assist in plan completion• Participate in training sessions• Support other associates in training efforts and daily tasks
Requirements
• Associate's Degree in Accounting/Finance or 2 years of cash logistics experience• Experience in ATM operations, bank operations, or retail banking preferred• Ability to identify, research, and resolve complex situations• Good oral and written communication skills• Ability to work in a deadline-driven environment• Proficiency in Windows and Microsoft software products