Job Description
Job Description
SusieCakes is opening a new location in the beautiful city of Torrance!
We are seeking someone that has a passion for the guest experience, leading a team, managing operations, and is looking to grow their career.
In accordance with California law, the expected salary range for this California position is between $60,000 and $65,000 per year. The actual compensation will be determined based on experience and other factors permitted by law.
This is a non exempt role and is required to work 47.5 hours per week. Weeknight & weekend availability is a must.
At SusieCakes, we make old-fashioned, sentimental dessert favorites – just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. "Connecting through Celebration" is our purpose and what we strive for every day with our team members, our guests and our community.
Our bakeries are lively and bustling with genuinely friendly people who have the "hospitality gene." They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.
The Assistant General Manager (AGM) position is a manager in training role. They inspire, train, and support the guest service team. Additionally, they support the General Manager with the guest service needs for multiple locations.
BENEFITS & PERKS:
Flexible work schedule
Free non-slip shoes (annually!)
Birthday month PTO with complimentary cake
Company holidays off (Thanksgiving, December 25th-27th, and New Year's Day)
Medical, dental, vision insurance
Vacation, 401k, FSA
Pet rescue reimbursement and pet insurance
Flexible return to work schedule for maternity leave
Generous discounts to all our delicious desserts!
LEADERSHIP ATTRIBUTES
Creates a fun, lively and celebratory environment
Possesses and demonstrates a "One team, One goal" philosophy
Works in an organized, deliberate and fast-paced manner
Possesses a small business owner mentality and thrives in an entrepreneurial environment
Works with Market Leader and General Manager to develop achievable objectives and a plan to improve the bakery success metrics
PHYSICAL REQUIREMENTS:
Frequent walking, kneeling, bending and reaching overhead
Able to stand for extended periods of time
Must be able to lift, move and carry up to 50 pounds
QUALIFICATIONS:
Two years of
managerial/leadership
experience in the luxury, hospitality, food service and/or retail industries
Excellent verbal and written communication skills
Exceptional interpersonal and team building skills
Ability to train, coach, and counsel team members
Exposure to financial and operational accountabilities
Ability to work in multiple regional locations
Ability to adapt to a flexible schedule according to business needs
Must have reliable transportation and valid driver's license
EDUCATION:
Associates or Bachelors degree with a focus in Business or Hospitality preferred
High school diploma or GED required
PHYSICAL REQUIREMENTS:
Frequent walking, kneeling, bending and reaching overhead
Able to stand for extended periods of time
Must be able to lift, move and carry up to 50 pounds
LANGUAGE SKILLS:
Must be able to speak, read, and write English
OTHER:
Ability to work flexible hours, including weekends and holidays
47.5 hour anticipated work schedule average per week
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