Full job description Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!
The Enterprise Risk job family within Magenta Service Center is responsible for developing, deploying, documenting, and managing risk & controls within Customer Payments. The successful candidate for this role will bring energy and passion for business process excellence, internal controls, compliance, and program experience with a strong ability to collaborate across many teams, especially accounting, payments operations and IT teams. This role must be a champion of our overall Enterprise Risk Management approach with the ability to effectively drive and coordinate risk assessments and report on the ongoing risk narrative in a meaningful way. As a payments reconciliation SME, you will consistently be well informed of payments regulations and policy changes. You will have a solid understanding of the core payments systems in the United States. You will prepare and provide well-reasoned analyses and presentations to support recommendations. You will maintain constant credibility with internal and external business partners while recommending solutions, identifying control gaps, and working through potential issues. Complete daily, weekly, and monthly payments reconciliations.
Work independently with multiple business groups to research variances and obtain the required data for timely payments reconciliations.
Document risks and controls of all related systems in an end-to-end flow and update as needed.
Raise the customer experience bar by optimizing risk-based controls and removing unnecessary friction.
Apply a growth mindset approach to continuous improvement in personal, project, and organizational development.
Work in a deadline-driven environment and handle multiple projects simultaneously.
Lead initiatives to identify control gaps and implement process improvements.
Maintain Sarbanes-Oxley (SOX) documentation and ensure a robust internal control environment exists and is operating effectively.
Additional Job Description: Participate in the creation of functional/non-functional specification documentation in close partnership with IT and project teams.
Define testing and review interface testing between various applications.
Work with engineers to resolve functional issues arising from user acceptance testing.
Assist with the analysis of complex transactions, the launch of new products, or the acquisition of other entities.
Education Level: Bachelor's Degree - Business, Accounting, Finance, or equivalent experience. (Required)
Master's Degree - Accounting or IT (Preferred)
Knowledge, Skills, and Abilities Excel (Required)
SQL (Required)
Power BI (Required)
Strong communication skills (Required)
SAP/ Oracle (Preferred)
Oracle ACRS (Preferred)
Alteryx (Preferred)
Licenses and Certifications: Certified Management Accountant (Preferred)
Alteryx Designer Core Certification (Preferred)
COSO Enterprise Risk Management Certificate (Preferred)
Sarbanes-Oxley Trained Professional (Preferred)
Work Experience: Professional experience in a large corporate environment in finance, accounting, risk management, business analytics, or similar. 1-2 yrs. (Required)
Experience with SOX and controls frameworks. (Preferred)
Financial reconciliation of various accounts and subsystems. (Preferred)
#LI-Hybrid
#LI-Corporate
At least 18 years of age Legally authorized to work in the United States At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out
Never stop growing!
T-Mobile doesn't have a corporate ladder–it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
