Administrative Assistant

Job summary
Administrative Assistant at JoshCo Group LLCResponsible for delivering administrative supportPrimary focus on answering and routing incoming calls
Job seniority: entry level
Responsibilities
• Graciously represents the Company's vision as the first point of contact for clients and staff• Ensures that the front office area is properly staffed and maintained• Designs and crafts correspondences, memos, spreadsheets, and files• Assists with publishing, reviewing, and maintaining the accuracy of the companywide Directory• Routes incoming calls from the main reception line and takes messages• Deescalates volatile client calls with satisfaction and resolution as top priorities• Monitors Company email box and distributes and archives emails appropriately• Sorts and distributes mail, prints, and mail documentation to clients• Handles confidential information appropriately and discreetly• Processes department finances, client services, and purchasing office supplies
Requirements
• Excellent time management, interpersonal, and communication skills• Superlative attention to detail• Proficient computer skills and types 30+ WPM• Microsoft Office proficiency• Ability to work independently or in a team setting• Ability to interact with clients, staff, and business partners professionally• Ability to maintain focus and professionalism in high-pressure situations• Ability to deescalate and problem-solve effectively• Excellent soft skills and personal maturity• Willingness to embrace change and implement new direction• Strong work ethic with emphasis on Veteran focus• Ability to demonstrate personal integrity and effectiveness• Metrics-driven and goal-focused